FAQ

How does the PulseRelief Pro actually work? The PulseRelief Pro uses EMS (Electrical Muscle Stimulation) technology combined with targeted heat therapy. The EMS pulses stimulate the muscles and nerves in your wrist and hand, increasing circulation and reducing tension. The heat function works alongside it to loosen tight tissue and improve blood flow. Together they deliver faster, deeper relief than either technology alone.

How long should I use it per session? 15 minutes per session is all it takes. Most users see the best results using it in the evening as part of a wind-down routine after a long shift or workout. You can use it once or twice daily.

Does it work for both left and right hands? Yes. The PulseRelief Pro is designed to fit both left and right hands comfortably.

How many intensity levels does it have? 30 intensity levels across 8 massage modes so you can dial in exactly the right level of stimulation for your body and your needs.

When will my order arrive? We ship all orders from our fulfillment center with an estimated delivery window of 8-15 business days to the US. You will receive a tracking number via email once your order ships.

What is your return policy? We offer a 30-day money back guarantee. If you're not satisfied with your PulseRelief Pro for any reason, contact us within 30 days of delivery and we will make it right.

Is it safe to use every day? Yes. The PulseRelief Pro is CE, ROHS, and FCC certified and is safe for daily use. If you have a pacemaker, are pregnant, or have a serious medical condition, consult your doctor before use.

How do I charge it? The PulseRelief Pro charges via USB cable, which is included in the box. A full charge takes approximately 2 hours and provides multiple sessions of use.